Save Angkas Story - Challenges Faced and LTFRB rulings

#angkaserye Im all for competition, it makes the grass greener mostly, but the cap is counterproductive at this point when there are no alternatives yet and the demand is at peak. Angkas has taken almost 4 yrs to learn how to manage big fleets starting to few hundred drivers and growing to 27k after almost 4 yrs - from having few driver and customer support to partnering with 3rd parties for insurance, hospital assistance, emergency response, etc. The 17k being removed from angkas platform are veterans with 99.997% safety record, being replaced by new entrants without prior record! How will the new entrants fill in their 10k share of drivers in such short period of time without doing it haphazardly - that is doing the background checks, training, and driving tests? Angkas took at least 1 yr to get to 10k fleet and manage it to how it is now. #oneangkas #saveangkas

Total Control Motorcycle Training for Angkas Team

Angkas flew in Total Control Team headed by Lee Parks to conduct training for Intermediate and Advanced Motorcycle Riders, and to consult Lee on how we can improve Angkas Training.

How to Deal with Negative Criticism

Criticism means both positive and negative, but for this video, I'll focus on how to deal with negative criticism as a tool for self development, while protecting one's well being at the same time. There are 3 stages we need to prepare to do this - attitude towards criticism, analysis of criticism, and response to criticism.

Keep hustling!

Horrible Boss Problems: How to Deal with Bad Managers

Learn how to deal and manage bad managers in the workplace. We spend half of our waking life in the office so it is essential to learn how to manage bosses that are giving us a hard life.

Bad boss behaviors discussed here are bosses with favoritism, bosses who don't listen to you, bosses who don't respect your personal time and puts pressure on you to work until late, and bosses who demand the impossible and asks unrealistic deliverable from you. I also discussed 4 general types of bosses and how to influence each type accordingly.

English caption available

Bike Ride - Manila to Padre Pio Bulacan

Bike Ride from BGC Metro Manila to Lourdes Grotto and Padre Pio Mountain of Healing Bulacan

Going back, we proceeded with Paradise Road rather than go back to Skyline Road. Turned out to be risky at night because it was off road, no lights, and is a dedicated road for dump trucks.

ERRATUM: San jose del monte bulacan, not san juan del monte. Sorryyy naaaa sabaw talaga si tita nyo arlet  😂😂😂

How to Handle Irate Customers

Good Customer Service is not a single thing you can give to customer like a refund or discount coupon. It is the result of all the interactions of the customer with your brand. This video discusses how to handle irate customers to improve the relationship between the initially irate customer and your brand.

English subtitle available.

Office Halloween Party & Scariest Lines You Hear at Work

Angkas Halloween Party 2019
featuring Scariest Lines na Narinig ng Team sa Office

Was an insightful Halloween as I asked my team the scariest lines they have heard at work (safe to assume mostly coming from me or their leads who have mirrored some of my ways) - Jump to 2:10 minutes on the vlog for this - watch in HD :)

For myself, it scares me when people tell me "kaya mo yan." (you can do it) When I'm given a new project, or transferred to a new city, or asked to handle problematic situations, or hit new targets, or deal with certain people, and everyone tells me, "kaya mo yan," I get scared. I feel intense mental pressure as if I'm not allowed to fail. This is why my answers are only yes or no. Either I'll do it or not, there is no try.

But someone told me, "to try only, do not feel like you have to do something well, but you only have to try it."

Video has English subtitle option


 Music: It's a Wicked Life (Hades' Song) by Monk Turner is licensed under a Attribution-NonCommercial License